Frequently asked questions
We use third party delivery services that delivers nationwide. Typically, deliveries are made within 2 business days from the time orders depart our facility. During busy seasons, they can take up to 5 working days to deliver an item after the order has been completed and notification sent.
Cost:
PUDO Lockers: R100
Door-to-Door: R160
Our production time differs from item to item and also depends on the demand at sales and peak seasons. Please do keep in mind that most orders are custom made…and we do put a lot of effort and time into each and every order. Production lead time is approx. 3-8 working days depending on order volumes & peak seasons. We provide updates on the current lead times directly on our homepage.
Since we focus on custom items…it is impossible for us to provide a price list that can cover all options, due to the amount of possibilities and variety on products, branding, colours and sizes, etc. However, We will gladly create a bespoke catalogue according to your specific requirements
You can place a order via our online store or send an email to info@purplerootstudio.co.za